Reference

Terms and Conditions That Govern Your Account

These terms set out how your 80hi77 account works — what you agree to when you open one, how wallet transactions via bKash, Nagad, and Rocket are handled, and what rules apply to your use of the lobby.

bKash, Nagad, Rocket wallet rulesAccount eligibility by regionFair use and conduct standardsTransaction and withdrawal conditionsAgreement updated without prior notice
80hi77 Terms and Conditions That Govern Your Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If you have a question about a specific clause, a wallet transaction that conflicts with what these terms describe, or a dispute over an account action we have taken, our support team is the right starting point. Reach us through the channels below and quote your registered account reference so we can locate your record without delay.

Team online

Live Chat

Open the chat widget from your account dashboard. Give us your registered bKash or Nagad number and we will pull up your terms query directly.

Email Support

Write to our support address from your registered email. Include the clause number or transaction ID so the terms team can respond with the right context.

Account Help Centre

Log in and visit the Help section to submit a terms-related ticket. Wallet verification disputes — including Rocket and bKash mismatch cases — are handled here.

HOW WE HANDLE THIS

Our Approach to Enforcing These Terms

We apply these terms consistently across all accounts, whether a session starts on a mobile browser in Dhaka or a desktop connection. Account security, wallet verification, and conduct rules are not discretionary — they protect every account holder equally. Here is how we manage each area covered by these terms.

Wallet Verification

We cross-check every bKash, Nagad, and Rocket transaction against the name on your account. A mismatch triggers a manual review before funds move — this protects your balance, not just our records.

Account Security

Your account is protected at the login level. We use OTP confirmation for sensitive actions like withdrawal requests and password changes. Do not share your OTP with anyone, including support staff.

Data Retention

We retain account records — including transaction history and correspondence — for as long as required by the applicable rules of our operating jurisdiction. You can request a summary of your data through the Help Centre.

Requesting Changes

To update your registered details — such as your linked Nagad or Rocket number — submit a verified request via the Help Centre. We do not accept changes requested through chat alone; a written ticket is required.

Common Questions About Our Terms

These are the questions we hear most often about our terms, account rules, and wallet conditions. If your question is not here, contact support with your account reference.

Yes. Every transaction on your account — whether funded via bKash, Nagad, or Rocket — falls under these terms. Wallet-specific processing rules from those services also apply alongside ours.

The transaction enters manual review. We may contact you for verification. Withdrawals will not process until the name match is confirmed. Update your details through the Help Centre before requesting a withdrawal.

We can suspend or close an account where a clear breach of these terms is identified. We aim to notify you where possible, but suspension for security reasons may happen without prior notice.

We do not confirm regional legality on your behalf. You are responsible for checking whether using this platform is lawful under your local law. Access does not constitute a confirmation of eligibility.

Submit a data request ticket through the Help Centre while logged in. Include your registered email and the period you need. We respond to verified requests within a reasonable timeframe under applicable rules.

Stop using the account and contact support to request closure. Continued use after a terms update is treated as acceptance of the revised version. We cannot apply old terms to active accounts once an update takes effect.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.